FAQ

Shipping

As the situation with COVID-19 evolves daily, we are currently unable to provide shipping service for some countries. At this moment, we only accept orders within Canada and the United States. Our top priority continues to be the health and safety of our co-workers, customers and communities.

 

Shipping options have been updated and at this time, we are only able to offer a shipping service that provides a tracking number with an 8$ fee. Shipping remains free for orders over 50$.

We sincerely apologize for the inconvenience and hope to be able to be back to our normal standards  as soon as possible.

 

In the meantime, let's take care of one another.

 

Best regards,

Moose Strap Co. team

CANADA & USA *

CANADA POST -  Priority shipping in 5-7 business days - with tracking number : 8$

* Free Standard shipping in 10 business days on all orders of 50$ or more.

Return

How can I edit or cancel my order?

Just send an email and we'll make the necessary adjustments. Use the contact section to send us an email.

Prices

Are prices in US dollars?

Yes all prices are in US dollars.

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